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Refund & Return Policy

It is not possible to return or refund a ticket online through the online web portal.

Tickets are non-refundable. Unused tickets can be donated for a tax-donation receipt:

  1. At the box office the night of the event (tickets in hand);
  2. In-person at the business office located in Central Mall, second floor (above Rue 21), in the Plaza Suites #617; or
  3. By phone at (479) 452-7575 X1.

A Gift Certificate can be exchanged for a concert of a later date. Refunds will only be given in the event that a performance has been cancelled and not rescheduled.